Privacy Policy

Last updated: March 2026 · Governing law: California

PAVNESS (operated by Pav Lertjitbanjong, "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use pavness.com and related services.

Information we collect

We collect information you provide directly — including name, email address, and any details shared through forms or purchases. We also collect usage data automatically through Google Analytics (GA4) — pages visited, time on site, device type — using cookies.

How we use your information

To deliver products and services you've purchased
To send The Lab Report newsletter (only if you've subscribed)
To send transactional emails about your purchase
To improve the site and understand what content is most useful
To respond to your enquiries

Email marketing (Mailchimp)

If you subscribe to our newsletter, your email is stored in Mailchimp. You can unsubscribe at any time using the link in any email. We do not sell your email address or share it with third parties for their marketing purposes.

Payments (Stan Store)

All product purchases are processed through Stan Store. We do not store payment card information. Stan Store's privacy policy governs the handling of your payment data.

Cookies

We use Google Analytics cookies to understand site usage. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. By continuing to use this site, you consent to the use of these cookies.

Your rights (GDPR & CCPA)

You have the right to access, correct, or delete your personal data. You may also request that we stop using your data for marketing. To exercise any of these rights, contact us at pav@pavness.com. California residents may exercise additional rights under the CCPA including the right to know what personal information is collected and the right to opt out of its sale (we do not sell personal information).

Data retention

We retain your data only as long as necessary for the purposes above, or as required by law. Email subscribers are retained until they unsubscribe. Purchase records are retained for 7 years for accounting purposes.

Third-party services

We use: Google Analytics (analytics), Mailchimp (email marketing), Stan Store (payments and product delivery), Netlify (website hosting). Each operates under their own privacy policy.

Contact

For any privacy questions, contact: pav@pavness.com